SITHFAB021 Provide responsible service of alcohol and

SITHGAM022 Provide responsible gambling services package

Recent Changes

Liquor and Gaming NSW (L&G) is the regulator of RSA/RCG courses in NSW. They have recently changed the rules governing the way they issue RCG competency cards. Now you will need to do the course with an approved training provider (like CBD College) and then afterwards, do an additional 25 multiple choice questions. You will be notified by L&G by text or email after your class and once this assessment is complete, you will be issued with an Interim Certificate. You will then be able to apply for your competency card at a Service NSW centre.

Level 4, 10 Quay Street, Haymarket 2000

Liquor & Gaming NSW Approved Training Provider #CCR10000169

RSA: SITHFAB021 Provide responsible service of alcohol

The NSW liquor laws mandate responsible service of alcohol training for the liquor industry.

These requirements reflect the importance of ensuring licensees and staff understand their obligations in serving liquor responsibly and the types of strategies that can be implemented to add value to a venue’s operations.

This photo card must be retained when working on any licensed premises.

RCG: SITHGAM022 Provide responsible gambling services

The SITHGAM022 - Provide responsible gambling services (RCG) competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff.

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Provide responsible gambling services course (RCG).

This course is conducted over a minimum of six hours. There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

Cost $329

Package Deals: click below for details:

• RSA/5hr BARISTA
• RSA/RCG/5hr BARISTA

Who can Enrol

Anyone who has never previously held a competency card or whose competency card has been expired for more than 28 days. (On the other hand, if you are simply renewing, click here.)   Student visa holders can enrol.

Prior Knowledge

No prior knowledge is required. 

RSA Course Times

Our classes run from 8.45am to 3.15pm.  We run classes every week of the year.  Our classes start promptly so do not be late!  We will not allow entry if you are more than 15 minutes late and you will need to re-book and pay again for another class.

Where do I go to attend the course?

CBD training rooms in Sydney are located in the heart of the city across the road Central Station.

Exact address: Level 4, 10 Quay Street, Haymarket 2000

What do I bring?

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

How will I be assessed?

You will be assessed by written questions and role plays. RCG has an additional after-class 30-question multiple choice assessment administered by Liquor and Gaming NSW.

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Liquor & Gaming New South Wales Approved Training Provider #CCR10000169

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