Licensee Training (LT) - Sydney CBD

Licensee Training is a requirement for most licensees, approved managers and club secretaries:

• granted a new liquor licence or transfer of existing licence to another person or premises (from 1 September 2018)
• aligned to the renewal of your existing NSW competency card (from 1 April 2019).

The training helps to better prepare you for the challenges of operating a licensed business, while ensuring a vibrant and safe hospitality scene.

Licensee Training is for most licensees, approved managers and club secretaries. It covers a range of topics designed to support you to:

• Overview of liquor regulation in NSW
• Managing your liquor licence
• Your responsibilities to manage alcohol related harms
• Best practice strategies to prevent alcohol related harms
• Compliance and enforcement.

Cost $399 - Autumn Special

LT Requirements

Before enrolling, students must possess a valid SITHFAB021 Provide responsible service of alcohol (RSA) accreditation. If you already hold a current NSW RSA endorsement, this will automatically renew on completion of Licensee Training.

If you have an RCG competency, because in NSW all competencies expire on the same date, you will need to refresh your RCG before coming in to CBD College to complete your LT training.  To refresh your RCG, see the L&G website here.  You must present an RCG Interim Certificate, RCG Refresher Interim Certificate or an RCG Refresher Completion Certificate issued within the last 90 days to enrol in the Licensee Training. 

If you have completed or renewed RCG competency more than 90 days ago, to request a link to the online RCG refresher course -

• Email competency.card@liquorandgaming.nsw.gov.au and provide your Competency Card Holder (CCH) number, full name and date of birth.
• You will be emailed a link to complete the online RCG refresher.

Course Outcomes

Upon successful completion of the Licensee Training course, you will receive a LT course completion certificate.

To incorporate the Licensee Training certification onto your NSW Competency Card, please access the Competency Card self-service portal. This process can be conveniently completed online using the provided link. Click Here

If you hold a digital competency card, the LT endorsement will be automatically added to your digital card free of cost.

Note: In NSW all competencies must expire on the same date, calculated five years from the first competency gained. For example, if your RSA competency expires in June 2024, even if you gain your LT competency in Jan 2023 both competencies will still have an expiration date of June 2024. This ensures all your competencies are current  and expire on the same date.

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Completing Licensee training will automatically renew your existing RSA competency, however, it does not automatically renew your RCG competency.

Prior Knowledge

Before enrolling, students must possess a valid SITHFAB021 Provide responsible service of alcohol (RSA) accreditation.

Course Times

Our classes run from 8.45am to 3.15pm.  We run classes every week of the year.

Who can Enrol

Anyone who holds a valid RSA competency card. Student visa holders can enrol.

What do I bring?

Candidates must bring a valid SITHFAB021 Provide responsible service of alcohol (RSA) accreditation and one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

How will I be assessed?

You will be assessed by written questions across 5 Modules and 2 x role plays. You need to get 100% in your written questions, with two oppportunities to resubmit answers. You are highly encouraged to read the Course Handbook prior to attendance (link provided in course confirmation). In the role plays, you will need to demonstrate each of the criteria provided to you on the day of the training.

Where do I go to attend the course?

CBD training rooms in Sydney are located in the heart of the city across from Central Station.

Exact address: Level 4, 10 Quay Street, Haymarket 2000

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

English Language Skills Required - please note:

Excellent spoken English is needed for in-class role plays to provide complex information on RSA laws in a way that is easily understandable for customers. Students need to speak firmly and clearly in role plays involving intoxicated customers in a manner that de-escalates conflict.

Excellent written English is needed for written assessments completed in-class. Students need to write complex information in written assessments. 

Excellent reading and comprehension skills are necessary to navigate Student Course Notes, policies and procedures documents and to take in information as the trainer progresses through the training materials.

Level 4, 10 Quay Street, Haymarket 2000 (Next to Central Station)

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