RSA & RCG Training

Cost & Time Effective | Career Advancement

Sydney

SITHGAM001 Provide responsible gambling services


Coronavirus

Anyone who has travelled internationally in the last 14 days must not visit our campuses.

If you are in this category of students, please defer all enrolments into CBD College classes.


COVID-19 Precautions

All RSA/RCG courses are still proceeding as planned.  

We have exceptional infection control measures in place and have been advised by a senior member of NSW Public Health and a medical specialist on these policies that we have in place.

  • Classes have been limited in size.

  • The 4sqm and 1.5m social distancing guidelines apply in all our classes.

  • We encourage hand sanitisation as people enter and before they leave (and whenever they like during the course).

  • Our trainers have been instructed to space chairs out, have breaks every 2 hours, sanitise all surfaces, door handles etc with Viraclean (or equivalent) at each break and air the room during break.

  • There are gloves that you can use for your assessments.

  • Some of the assessments have been modified as you will see on the day. 

  • We have a sign on the door reminding people not to enter if they have travelled internationally in the last 14 days (these notifications are also on our websites and are in the terms and conditions that students must acknowledge before they can be enrolled).

  • Our staff have had professional development on maintaining their own personal hygiene and on Coronavirus in general


General Illness

Anyone with a fever or history of fever and acute respiratory infection (with at least one of the following symptoms: shortness of breath, cough or sore throat) should also defer enrolment until they are well.


Level 4, 10 Quay Street, Haymarket 2000

Liquor & Gaming NSW Approved Training Provider #CCR10000169

It is a requirement of the Gaming Machines Act 2001 for proposed hoteliers, secretary managers and staff who will have gaming machine related functions to have completed the NSW Provide responsible gambling services course (RCG).

The SITHGAM001 - Provide responsible gambling services competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff.

This course is conducted over a minimum of six hours. There are no exemptions from this course.

RCG training undertaken interstate is not recognised in NSW.

Cost $149 (usually $249 - save 40% - Winter Special)

Package Deals: click below for details:

English Language Skills Required - please note

Excellent spoken English is needed for in-class role plays to provide complex information on RSA laws in a way that is easily understandable for customers. Students need to speak firmly and clearly in role plays involving intoxicated customers in a manner that de-escalates conflict.

Excellent written English is needed for written assessments completed in-class. Students need to write complex information in written assessments. 

Excellent reading and comprehension skills are necessary to navigate Student Course Notes, policies and procedures documents and to take in information as the trainer progresses through the training materials.

Prior Knowledge

No prior knowledge is required.

Course Times

Our classes run from 8.45am to 3.15pm.  We run classes every week of the year.

Who can Enrol

Anyone who has never previously held a competency card or whose competency card has been expired for more than 28 days. (On the other hand, if you are simply renewing, click here.)  No student visa holders can enrol into this course.

Course Outcomes

For RCG course participants you will receive :

  • Liquor & Gaming NSW interim RCG Certificate
  • Nationally Recognised Statement of Attainment
  • Plastic wallet size card (will be mailed by Liquor & Gaming NSW)

How will I be assessed?

You will be assessed by written questions and role plays.

Where do I go to attend the course?

CBD training rooms in Sydney are located in the heart of the city across from Central Station.

Exact address: Level 4, 10 Quay Street, Haymarket 2000

What do I bring?

Candidates must bring one form of original photo ID on the day of the course (passport, Australian Drivers License or RTA Proof of Age Card).

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Quick Enquiry Form

Please complete the form below to submit your enquiry:

Available dates are below - please allow time for them to load - call 1300 723 056 if you cannot see the dates.


Liquor & Gaming New South Wales Approved Training Provider #CCR10000169


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